i2 Engineering and Consulting

Put the i2 Experts to Work for You

Blue Light’s Customer Support Team is on call to deliver industry-leading services to help you understand how to optimize utilization of your i2 solution or to integrate new capabilities as needed. With a passion for customer success, Blue Light’s Team is on hand to provide the highest quality i2 engineering and consulting services you need.

i2 Engineering Services

Maximize Your Setup

Our engineers and developers can design, install, implement, integrate, and customize the perfect solution to meet your requirements. Since 2004, Blue Light has assisted i2 customers around the world in all aspects of i2 software support.

Software Installation / Configuration

Our Engineers will ensure that your i2 products and solutions are properly configured to work with the requisite data sources, feeds, and within the Customer’s IT architecture; on-premise, private cloud, public cloud, hybrid (multi) cloud.

Software Development

Our industry-leading software development team works with you to build API and Data Access on Demand (DAOD) connectors for identified datasets and integrated technologies, ensuring a customized approach to data ingestion and analytics that is right for your budget and use case.

Technical Support

 Blue Light provides ongoing service, support, and maintenance after the sale.

Product Training

Ensuring customers, analysts, and technicians are properly trained to sustain peak i2 performance.

i2 Consulting Services

Eliminate Inefficiencies

Blue Light’s engineers and technicians can provide their industry-leading expertise and experience to assist clients in optimizing their i2 installation.

Solution Design and Architecture:  Our engineers can work with existing or new clients to assess their current i2® configuration, discuss their needs, and outline a solution to improve their i2® experience.

On-Site Assessments and Services: Blue Light can place a Senior Consultant or Trainer on-site to provide on-site assistance to analyze and provide services such as:

Solution Design

Assess current i2 configurations and requirements and make recommendations to improve the user’s i2 experience.

Installation Oversight

Supervise installations of Analyst’s Notebook, Blue Fusion, iBase, and 3rd Party data connectors, providing hands-on, one-on-one training and mentoring, case/development, and troubleshooting.

Data Integration

Assist analysts in the initial exporting of data sources and databases into CSV or Excel formats, and importing into Blue Fusion for workgroup sharing and case development.

Schema Design

Blue Light experts work hand-in-hand with your organization’s team to understand the data and use cases, design a custom schema, and enable your team to carry on any further customizations.

i2 Configuration Assessment

Assure analysts are up to speed, importing data, all elements of the software are correctly installed and working, and that your expectations for the investment are being met.

Interested?

Call us for more information today!

400 Westwood Shopping Center, Ste 100
Fayetteville, NC 28314

 

© Blue Light LLC 2020