Extended Support Plan Offerings

Packages Designed to Support your i2 Analytical Requirements

As a company focused on our customers’ analytical needs, Blue Light is constantly rolling out services that are innovative, budget-friendly, and designed to support our customer’s investment in i2 and keep it functioning so they can focus on their analytic requirements.

Extended Support Plans

for i2 Analyst’s Notebook

Analyst's Notebook

Gold

Platinum

Blue (Fusion)

Customer Portal

Provides a single point of access to view services purchased in the support plan.

Z
Z
Z

Basic Subscription & Support

Upgrades and Hot Fixes to all applicable software.

Z
Z
Z

1 Year Access to Premier e-Training Webinars

Access for 1-3 attendees (based on package) to attend 12 monthly Premium Webinars hosted by Blue Light.

1 admission per session

3 admissions per session

3 admission per session

Training Discounts

Instructor-Led Training, Online or In-Person, Public or Private

Includes: Analyst’s Notebook Basic, Analyst’s Notebook Advanced, Analyst’s Notebook Complete, iBase User, and iBase Designer. Does not include Digital Chalk Courses

5% Discount

15% Discount

15% Discount

i2 Professional Installation & Application Management

Blue Light will complete the Blue Fusion and Analyst’s Notebook installation; plus, the installation of quarterly Blue Fusion updates. Solution experts will perform a maintenance check on all systems pertaining to the Blue Fusion Solution and provide a status report as well as any recommendations. (pending available access to required systems)

Not Included

Z
Z

Subject Matter Expert Sessions

2-5 private one-hour, personalized consulting sessions (based on package) with our solution experts to ensure maximum success with aligned business outcome.

Two 1-Hr
Sessions

Four 1-Hr
Sessions

Five 1-Hr
Sessions

Configuration Enablement

One 2-hour e-Training session of the database schema design application.

Not Included

Not Included

Z

Configuration Consulting

Meet with an expert to ensure alignment between your operational requirements and the application standards for maximum business outcome. (8-hours)

Not Included

Not Included

Z

Discount Admissions to Annual i2i Summit

(15-20% discounted registration based on package)

15% Discount

15% Discount

20% Discount

Consulting Discount

(10-20% off total hours purchased based on package)

10% Discount

20% Discount

20% Discount

Services Discount

(10-20% discount on services for the build of new connectors from the Blue Fusion platform based on package)

Not Included

Not Included

10% Discount

BF Connector Library Discount

(20-30% discount on services involving the purchase of a pre-designed connector from the Blue Fusion platform)

Not Included

Not Included

20% Discount

Cost per License

$1,260

$2,880

$4,590

Extended Support Plans

for i2 Analyst’s Notebook Premium

Analyst's Notebook Premium

Gold

Platinum

Blue (Fusion)

Customer Portal

Provides a single point of access to view services purchased in the support plan.

Z
Z
Z

Basic Subscription & Support

Upgrades and Hot Fixes to all applicable software.

Z
Z
Z

1 Year Access to Premier e-Training Webinars

Access for 1-3 attendees (based on package) to attend 12 monthly Premium Webinars hosted by Blue Light.

1 admission per session

3 admissions per session

3 admission per session

Training Discounts

Instructor-Led Training, Online or In-Person, Public or Private

Includes: Analyst’s Notebook Basic, Analyst’s Notebook Advanced, Analyst’s Notebook Complete, iBase User, and iBase Designer. Does not include Digital Chalk Courses

5% Discount

15% Discount

15% Discount

i2 Professional Installation & Application Management

Blue Light will complete the Blue Fusion and Analyst’s Notebook installation; plus, the installation of quarterly Blue Fusion updates. Solution experts will perform a maintenance check on all systems pertaining to the Blue Fusion Solution and provide a status report as well as any recommendations. (pending available access to required systems)

Not Included

Z
Z

Subject Matter Expert Sessions

2-5 private one-hour, personalized consulting sessions (based on package) with our solution experts to ensure maximum success with aligned business outcome.

Two 1-Hr
Sessions

Four 1-Hr
Sessions

Five 1-Hr
Sessions

Configuration Enablement

One 2-hour e-Training session of the database schema design application.

Not Included

Not Included

Z

Configuration Consulting

Meet with an expert to ensure alignment between your operational requirements and the application standards for maximum business outcome. (8-hours)

Not Included

Not Included

Z

Discount Admissions to Annual i2i Summit

(15-20% discounted registration based on package)

15% Discount

15% Discount

20% Discount

Consulting Discount

(10-20% off total hours purchased based on package)

10% Discount

20% Discount

20% Discount

Services Discount

(10-20% discount on services for the build of new connectors from the Blue Fusion platform based on package)

10% Discount

20% Discount

10% Discount

BF Connector Library Discount

(20-30% discount on services involving the purchase of a pre-designed connector from the Blue Fusion platform)

20% Discount

20% Discount

30% Discount

Cost per License

$1,980

$5,580

$6,390

Ready to Get Started?

Call us for more Informaiton!

2139 Valleygate, Suite 201, Fayetteville, NC 28304

 

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