Extended Support Plan Offerings
Packages Designed to Support your i2 Analytical Requirements
As a company focused on our customers’ analytical needs, Blue Light is constantly rolling out services that are innovative, budget-friendly, and designed to support our customer’s investment in i2 and keep it functioning so they can focus on their analytic requirements.
View our Extended Support Plans
Extended Support Plans
for i2 Analyst’s Notebook
Analyst's Notebook
Gold
Platinum
Blue (Fusion)
Customer Portal
Provides a single point of access to view services purchased in the support plan.
Basic Subscription & Support
Upgrades and Hot Fixes to all applicable software.
1 Year Access to Premier e-Training Webinars
Access for 1-3 attendees (based on package) to attend 12 monthly Premium Webinars hosted by Blue Light.
1 admission per session
3 admissions per session
3 admission per session
Training Discounts
Instructor-Led Training, Online or In-Person, Public or Private
Includes: Analyst’s Notebook Basic, Analyst’s Notebook Advanced, Analyst’s Notebook Complete, iBase User, and iBase Designer. Does not include Digital Chalk Courses
5% Discount
15% Discount
15% Discount
i2 Professional Installation & Application Management
Blue Light will complete the Blue Fusion and Analyst’s Notebook installation; plus, the installation of quarterly Blue Fusion updates. Solution experts will perform a maintenance check on all systems pertaining to the Blue Fusion Solution and provide a status report as well as any recommendations. (pending available access to required systems)
Not Included
Subject Matter Expert Sessions
2-5 private one-hour, personalized consulting sessions (based on package) with our solution experts to ensure maximum success with aligned business outcome.
Two 1-Hr
Sessions
Four 1-Hr
Sessions
Five 1-Hr
Sessions
Configuration Enablement
One 2-hour e-Training session of the database schema design application.
Not Included
Not Included
Configuration Consulting
Meet with an expert to ensure alignment between your operational requirements and the application standards for maximum business outcome. (8-hours)
Not Included
Not Included
Discount Admissions to Annual i2i Summit
(15-20% discounted registration based on package)
15% Discount
15% Discount
20% Discount
Consulting Discount
(10-20% off total hours purchased based on package)
10% Discount
20% Discount
20% Discount
Services Discount
(10-20% discount on services for the build of new connectors from the Blue Fusion platform based on package)
Not Included
Not Included
10% Discount
BF Connector Library Discount
(20-30% discount on services involving the purchase of a pre-designed connector from the Blue Fusion platform)
Not Included
Not Included
20% Discount
Cost per License
$1,390
$3,199
$5,099
Extended Support Plans
for i2 Analyst’s Notebook Premium
Analyst's Notebook Premium
Gold
Platinum
Blue (Fusion)
Customer Portal
Provides a single point of access to view services purchased in the support plan.
Basic Subscription & Support
Upgrades and Hot Fixes to all applicable software.
1 Year Access to Premier e-Training Webinars
Access for 1-3 attendees (based on package) to attend 12 monthly Premium Webinars hosted by Blue Light.
1 admission per session
3 admissions per session
3 admission per session
Training Discounts
Instructor-Led Training, Online or In-Person, Public or Private
Includes: Analyst’s Notebook Basic, Analyst’s Notebook Advanced, Analyst’s Notebook Complete, iBase User, and iBase Designer. Does not include Digital Chalk Courses
5% Discount
15% Discount
15% Discount
i2 Professional Installation & Application Management
Blue Light will complete the Blue Fusion and Analyst’s Notebook installation; plus, the installation of quarterly Blue Fusion updates. Solution experts will perform a maintenance check on all systems pertaining to the Blue Fusion Solution and provide a status report as well as any recommendations. (pending available access to required systems)
Not Included
Subject Matter Expert Sessions
2-5 private one-hour, personalized consulting sessions (based on package) with our solution experts to ensure maximum success with aligned business outcome.
Two 1-Hr
Sessions
Four 1-Hr
Sessions
Five 1-Hr
Sessions
Configuration Enablement
One 2-hour e-Training session of the database schema design application.
Not Included
Not Included
Configuration Consulting
Meet with an expert to ensure alignment between your operational requirements and the application standards for maximum business outcome. (8-hours)
Not Included
Not Included
Discount Admissions to Annual i2i Summit
(15-20% discounted registration based on package)
15% Discount
15% Discount
20% Discount
Consulting Discount
(10-20% off total hours purchased based on package)
10% Discount
20% Discount
20% Discount
Services Discount
(10-20% discount on services for the build of new connectors from the Blue Fusion platform based on package)
10% Discount
20% Discount
10% Discount
BF Connector Library Discount
(20-30% discount on services involving the purchase of a pre-designed connector from the Blue Fusion platform)
20% Discount
20% Discount
30% Discount
Cost per License
$2,199
$6,199
$7,099
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*Financing percentage and term will depend on current offers and customer credit
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